Frequently Asked Questions

Everything you need to know about bringing WOMO into your home.

What is the typical shipping timeframe for furniture?

Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for transit and scheduling.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Are the materials used in WOMO products sustainable?

Yes, we prioritize ethically sourced wood, organic textiles, and recycled metals. Detailed material specifications can be found on each individual product page.

Do you offer assembly services for large items?

We offer optional White Glove Delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.

How can I track my order status?

Once your order ships, you will receive an email with a tracking link. You can also log into your WOMO account to view real-time updates on your delivery.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible financing options through Affirm and Klarna to help you design your space now and pay later.